Data Halo Statement

Privacy Policy

This page explains how NeuroSync treats your data. The short version: we want this app to feel like an angel by your side, not an ad machine watching you.

1. What we collect

  • Account info: email, name (if you choose to add it), profile settings.
  • Check-ins & logs: moods, streaks, micro-actions, breathing sessions, journal entries and any notes you decide to type.
  • Technical data: basic device and browser info, IP address (for security and abuse prevention) and anonymous usage analytics.

2. Why we collect it

  • To show you your dashboard, history and streaks.
  • To personalise prompts, suggestions and rituals.
  • To keep the service secure, prevent abuse and debug problems.
  • To understand overall usage patterns (in anonymised form) so we know what features actually help.

3. How we store and protect data

Data is stored in secure cloud infrastructure with modern encryption in transit (HTTPS) and access controls. Only limited authorised systems and tools interact with your data to provide the features you see.

No system can be perfectly secure, but we design NeuroSync as if it were looking after a very sensitive, very kind friend — we take security seriously and continuously improve it.

4. Sharing & third parties

We do not sell your personal data. We do not share your individual logs with advertisers.

We use a small number of trusted providers to run the service (for example: hosting, email delivery, error monitoring, AI model providers). These services only receive the minimum data necessary to perform their role, and they are bound by their own privacy and security commitments.

5. AI and your entries

Some experiences inside NeuroSync use AI models to generate reflections, prompts or summaries based on what you type. These models may be run by third-party providers.

We avoid using your personal content to train generic, public models wherever possible. When we do analyse data, we aim to do it in aggregated or anonymised form so it cannot be traced back to you as a person.

6. Your choices & rights

  • You can stop using NeuroSync at any time.
  • You can update your profile details from inside the app (name, avatar, preferences, etc.).
  • If you want your account or data removed, email support@aineuro-sync.com and we'll assist with deletion where legally possible.

7. Sensitive situations & emergencies

NeuroSync is not designed for crisis support. If your entries or emotional state suggest that you are in immediate danger or at risk of harming yourself or others, please contact your local emergency services, a crisis hotline or a trusted professional right away.

The app does not actively monitor or escalate emergencies and should not be relied on for urgent help.